VENDOR INFORMATION

Evaluating 7Unit as a technology partner?

This page should help founders, technology leaders, procurement teams and enterprise buyers understand how 7Unit is structured and how we work before beginning a formal evaluation.

COMPANY

Two entities. One engineering model.

7Unit is an Operational & AI Engineering Partner operating from Bengaluru, India and Dubai, UAE. We engineer the systems your business operates on, modernize what is holding it back, and put governed AI where it improves the operation.

Bengaluru, India

7Unit Softwares India

India engineering / delivery entity.

Dubai, UAE

7Unit Innovations LLC-FZ, Dubai Free Zone

UAE contracting entity.

Markets with delivered or active work: India, UAE, Italy, United States, Germany. IST and CET working-hour coverage for international engagements. Contact: hello@7unit.tech.

DELIVERY MODEL

How the work is owned

Senior-led delivery

Architecture and important technical decisions stay with senior engineers. Work is not handed from a salesperson to an unknown delivery team.

Founder involvement

For appropriate engagements, Dipin Krishnan, founder and director, remains directly involved in architecture and critical technical decisions.

Engineering centre

UAE contracting presence (7Unit Innovations LLC-FZ, Dubai) with engineering delivery from Bengaluru (7Unit Softwares India). International engagements run across IST and CET working hours.

Architecture ownership

Discovery produces a domain map, data-flow view, risk register and decision log before production build. Every architectural decision is written down with its rationale.

Direct technical communication

Clients speak with the engineers who own the work. Named team members are introduced on a discovery call, not after a contract is signed.

Production capability

Engagements include deployment, observability, runbooks and a post-launch support window. We consider work closed when the system is stable in production.

ENGAGEMENTS

Ways we typically work

We do not publish fixed pricing. Discovery is scoped before a build quote. Engagement formats follow the work already described on our services page.

Defined project

A scoped product, platform or operational system with a discovery phase, two-week build loops and a documented handoff.

Prototype / MVP

Founder-led products where architecture still matters. We will say if a lighter prototype is the better first step.

Operational engineering

Workflows, integrations, CRM and internal systems that the business actually runs on.

AI implementation

Governed agents, automation and document intelligence designed into production systems — approvals, audit and observability included.

System modernisation

Migration or recovery of platforms that hit a ceiling with a previous team or tool.

Ongoing engineering partnership

Continued architecture ownership after launch when the system still needs senior judgment.

01

We start with discovery, not a quote

We spend the first week understanding your domain before writing a line of code. You get a domain map, a data flow diagram, a risk register, and a decision log. If we find something that changes the scope or the cost, we tell you before the build starts, not during it.

Duration: 1–2 weeks. Fixed cost. Fixed scope.

02

We build in two-week loops

Scope locked at sprint start. Senior engineers on every meaningful piece of work. Working software delivered at the end of every sprint, not a progress update, not a Figma file. Technical debt goes in the backlog with a remediation plan. It is never hidden.

Cadence: 2-week sprints. Milestone-based pricing.

03

We hand off, we don't disappear

Before close, the system goes through a hardening phase: load testing, error observability, runbook documentation, and structured knowledge transfer. We stay on call for the first two weeks post-launch. After that, your team owns a system they can actually operate.

Handoff: runbooks, observability dashboard, post-launch support window.

SECURITY AND DATA

How we treat systems and data

Least privilege

Access is limited to the people and systems that need it for the engagement. Production access is controlled, not shared casually across a bench.

Environment separation

Development, staging and production stay separate. Secrets and credentials are not committed to client repositories.

Auditability

Append-only event log on all state-changing operations. Every record: actor ID, action type, entity affected, before and after state, timestamp, tenant_id, and request correlation ID. Non-deletable by design. Queryable per tenant for compliance reporting.

Data minimisation

We ask only for the operational context needed to review or deliver the work. Lead forms collect contact and project details to respond — not to build marketing lists.

Regional deployment

Cloud region and data-residency requirements are treated as architecture constraints, not afterthoughts. India DPDP readiness is reviewed through an engineering assurance assessment when that is the brief.

AI processing

Model and provider choices are documented. Client data is not treated as training material. Where an AI feature handles personal or regulated data, we design the control path first.

Certifications

We do not currently hold PCI-DSS or RBI certifications as an organisation. We build to compliance requirements defined by your counsel and are transparent about that boundary.

See the Privacy Policy and security posture on Services for the same statements in context.

IP AND OWNERSHIP

What belongs to whom

Client-funded work

Client-funded custom code, documentation and deployment assets are delivered to the client’s repositories. We do not retain ownership of what we build for clients, and we structure contracts so the client can operate independently after handoff.

Client data

Client data belongs to the client. We process only what is needed to deliver the engagement.

Third-party and open source

Third-party and open-source components retain their respective licences. Those dependencies are disclosed in the delivery, not hidden inside a black box.

Pre-existing 7Unit IP

Pre-existing 7Unit methods, internal tooling and reusable patterns remain 7Unit intellectual property unless a contract says otherwise. Client-specific implementations of those patterns belong to the client.

Contract language on a specific engagement governs. See also Terms and the IP FAQ on Services.

TECHNOLOGY

What we typically build with

A concise view of technologies already represented on the site and in case studies — not a logo wall.

Product surfaces

React · Next.js · TypeScript

Services and data

FastAPI · PostgreSQL · Docker

Messaging and CRM

WhatsApp Business API · Operational CRM · Workflow systems

AI systems

LLM integration · Agents with approval gates · Document intelligence

Controls

RBAC · Tenant isolation · Audit logs · Observability

PROCUREMENT

Running an RFQ, RFP or PQQ?

7Unit regularly reviews structured briefs and procurement documentation. If you already have a scope, requirements document or vendor questionnaire, send it directly for review.

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